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Closing more sales

Date posted: 13.10.2015 | Author: Harry Bovensmann
Many businesses invest significantly in the production and marketing of their products and services. But once a customer is through the door and shows interest in a product or service, until the sale is closed, no profit has been made from all that investment. Here are some ways to help businesses close more sales:
Set and measure targetsBusinesses can’t improve what they’re doing until they measure what they’re doing. Unfortunately, many small business owners still think that widespread reach will eventually result in some purchases.Listen

Many sales staff launch into a description of a product and its features or benefits without actually taking the time to ask the customer about what they want. Understanding the problem a client is facing will help a business to know which features and benefits to highlight and what can be sold as a solution.

Use testimonials

Testimonials from satisfied clients are generally more effective than self-promotion or praise. Including stories of positive customer experiences in marketing material and collecting feedback will show what customers enjoy and want more of, but also builds a business’ credibility with other customers.

Use a sales script

The purpose of scripts is not for sales staff to spout them at every customer, but to ensure that all the bases have been covered and that staff are dealing with customers in a consistent manner.

Learn from others

Sales is like any other activity – it can be learnt from experts.

Actually ask for the sale

Bizarrely, many sales people forget to actually ask the customer to buy a product or service. It may be out of a fear of rejection or losing the sale, but it’s often an important step that might help seal the deal.

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Tips for successful SME marketing

Date posted: 02.10.2015 | Author: Harry Bovensmann

The goal of every SME is to sell the business’ products and services. Thus, the use of a good marketing strategy is key which positions the business in front of the target audience and offers them something they can’t refuse or find elsewhere. Effectively implementing your marketing strategy means you will reach your ideal customers and generate sales quickly. With the right mix of activities, you can identify and focus on the most effective marketing tactics for your small business:

  • Marketing on a small or non-existent budget: It’s important to remember that without marketing your business it’s difficult to get sales. There are a number of ways to market that don’t break the bank, for example: online marketing, digital flyers or brochures, word of mouth via customer testimonials, social media and more.
  • Always have printed and electronic flyers readily available: While online marketing works well, don’t be over reliant on it. It’s wise to also take the time to design and print brochures and flyers which support your online marketing strategy.
  • Try not to build your brand around one person: Your company name, business card and website should relay that the business is professional and established. It’s better to grow into a brand that looks bigger than it is than to be confined by a brand built around you as the founder that keeps you small.
  • Never use a Gmail address for business: One of the worst marketing mistakes made by start-ups is using a Gmail address for a business email. The very first thing you need to do once you have decided on the name of your company is to register the domain and start using that domain for your business emails.
  • Don’t ignore social media marketing because you don’t use social media personally: Social media is an extremely important tool for small businesses. It’s become the norm for all types of business to have some sort of social media presence. The time to embrace social media is now. It’s where your customers are.
  • Don’t overcomplicate your website: Sometimes the simplest ideas and wording are the most effective. Use clear concise language, simple fonts, limit your colour scheme, and ensure your most important content is above the fold/scroll line. The best rule of thumb is less writing and more images.
  • Optimise your website to be easily found: Ensure your website is accessible to as many people (and systems) as possible. The best way to do this is to ensure that your website is prominently listed in search engine results pages for keywords related to your business.

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IDZ launched at OR Tambo

Date posted: 13.09.2015 | Author: Harry Bovensmann

An IDZ (Industrial Development Zone) with an investment of over R260m was launched on at the OR Tambo International Airport on 11 September.

The IDZ aims to attract investors through a range of incentives including

  • dedicated customs support services;
  • duty-free importation of production-related raw materials and
  • inputs and reduced tax and exemption for some activities.

The first greenfield project to be constructed within the IDZ is the jewellery manufacturing precinct, a facility catering for mineral beneficiation, diamond cutting, polishing and trading, as well as light manufacturing for jewellery and other high end products.

MEC Maile said the development should be seen as part of Gauteng’s plans to re-industrialise and chart a new course for its economy by supporting value adding, labour intensive and innovative industries, especially agro-processing, pharmaceuticals, electronics and automotive manufacturing. They are part of the 11 sectors earmarked for government intervention over the next few years.

The facility will support industrial development in the area and offer investors access to clustered infrastructure. Its proximity to the OR Tambo International Airport makes it suitable for export-oriented production.

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Innovation hub in Cape Town

Date posted: 02.09.2015 | Author: Harry Bovensmann

A multi-use innovation hub, designed to showcase solutions to South African and African problems, was launched in Cape Town at the V&A Waterfront. The innovation hub has a strong technology and entrepreneurial focus, adding to Cape Town’s strategy to be Africa’s digital capital. Its location at the V&A Waterfront’s Workshop17 platform will provide small entities with the best opportunities.

Cape Town's Waterfront

Cape Town’s Waterfront (Photo: Shutterstock)

 

Workshop17 was a seed of an idea six years ago when it was recognised that resources could be used to foster small business through an innovation hub. Today, the result is a working space with a clear vision that has a very different kind of potential that extends far beyond the walls of Workshop17 which would like to see cutting-edge ideas, plans, developments and solutions that we ill come out of this revitalised space.

Workshop17 has been designed to facilitate a community of talented, passionate and diverse people learning and working together to create new solutions to big and small problems, and will allow interaction between the public, entrepreneurs, innovators and designers as well as between disciplines, sectors and cultures in its endeavours.

[Read full article] or click the website.

 

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